The Problem:

Transdev, the largest private sector operator of multiple transit modes in North America, recognized the need to elevate their safety training systems to ensure efficient, compliant, and engaging training programs. The challenge was to develop a robust Training Development System that would enhance safety standards, operational efficiency, and employee development.

The Challenges:

  • Creating a customized Training Development System tailored to Transdev's specific requirements.
  • Ensuring seamless compliance with regulatory standards and industry best practices.
  • Providing training sessions and ongoing support to enable a smooth transition and effective system utilization.


Transdev engaged Ideators, a leading software development company, after conducting an extensive online search. Ideators' high ratings and value-for-cost proposition made them the preferred choice. A team of 2-5 skilled professionals was assigned to the project.

The scope of work included:

  • Designing and developing a fully functional Training Development System, tailored to Transdev's needs.
  • Delivering comprehensive user documentation to facilitate ease of use for system administrators and end-users.
  • Conducting training sessions to ensure a seamless transition and providing ongoing support for bug fixes, maintenance, and system upgrades.


  • Collaborative project planning, defining goals, scope, timeline, and resource allocation.
  • Customization and development of the Training Development System.
  • Provision of user documentation and training sessions for system administrators and end-users.


Increased Training Efficiency: Ideators' Training Development System significantly reduced the time and resources required for developing and administering training programs.

Decreased Errors & Delays: The upgraded ERP system minimized errors, exceptions, and delays, resulting in smoother operations and improved customer experiences.

Improved Training Compliance: Transdev observed a notable increase in compliance with regulatory requirements and industry standards.


Transdev commends Ideators' adaptability in aligning their software development expertise with Transdev's training development goals. This flexibility resulted in a tailored solution that perfectly met Transdev's unique requirements. Ideators' project management was exemplary, ensuring prompt responsiveness to queries, concerns, and change requests. Effective communication through virtual meetings minimized delays and facilitated smooth coordination.

What Sets Ideators Apart?

Ideators' ability to tailor their software development expertise to meet specific client needs stood out to Transdev. This personalized approach ensured the delivery of a solution that perfectly aligned with their training development goals, enhancing the overall safety training systems.

Areas for Improvement:

Transdev commends Ideators for consistently exceeding industry norms and standards. There are no specific areas for improvement as Ideators consistently strives to enhance their services.

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